Even with my limited service background, I’ve recognized the fact that much of what people say about the homeless or disenfranchised is true: they are dysfunctional, they can be scary, and they can be difficult and manipulative. Still, they are human, and they are broken humans, and I never understood why people throw their anger against them. Like this video shows, I think: above all, a truth we can all realize is that they are human beings, regardless of the other labels we pile on top.